1. Program Participation:
• The TI ZILL DIGITAL Loyalty Program ("Program") is offered to registered customers of TI ZILL DIGITAL ("Company").
• Participation in the Program constitutes acceptance of these Terms and Conditions.
• The Company reserves the right to modify or terminate the Program at any time without prior notice.
2. Earning Points:
• Customers will earn 1 loyalty point for every 200 MUR (Mauritian Rupees) spent on eligible purchases at TI ZILL DIGITAL.
• Points are awarded on the final transaction amount after any applicable discounts or promotions.
• The Company reserves the right to exclude certain products or services from point accumulation.
• Points will be credited to the customer's account upon successful completion of the purchase.
3. Point Redemption:
• Each loyalty point is equivalent to 1 MUR, which can be redeemed for discounts on future purchases at TI ZILL DIGITAL.
• Points can be redeemed at any time and with any purchase, subject to the customer's available point balance.
• There is no minimum or maximum number of points required for redemption.
• Points cannot be redeemed for cash.
• When redeeming points, the equivalent MUR amount will be deducted from the total purchase price.
4. Point Validity:
• Loyalty points have no expiration date and will remain valid until the Program is terminated or the customer's account is closed.
5. Account Management:
• Customers are responsible for maintaining the accuracy of their account information.
• The Company is not responsible for any loss or misuse of points due to unauthorized access to a customer's account.
• Points are non-transferable and can only be redeemed by the account holder.
6. Program Changes and Termination:
• The Company reserves the right to modify, suspend, or terminate the Program at any time, with or without notice.
• In the event of Program termination, the Company may provide a reasonable period for customers to redeem their accumulated points.
• The Company reserves the right to adjust the point earning or redemption rates at any time.
7. Fraud and Abuse:
• The Company reserves the right to disqualify any customer from the Program for suspected fraud, abuse, or violation of these Terms and Conditions.
• Any attempt to manipulate or abuse the Program will result in the forfeiture of accumulated points and potential account termination.
8. Limitation of Liability:
• The Company shall not be liable for any indirect, incidental, or consequential damages arising from participation in the Program.
• The Company's liability is limited to the value of the accumulated points in the customer's account.
9. Governing Law:
• These Terms and Conditions shall be governed by and construed in accordance with the laws of Mauritius.
10. Customer Support:
• For any questions or concerns regarding the Loyalty Program, please contact TI ZILL DIGITAL customer support.